What You Should Look For in a Janitorial Service

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There are so many janitorial services around these days. It is to the advantage of consumers that there are so many choices available. After all, competition drives up the quality of service. As consumers, however, you need to know what to look for when deciding on which janitorial service to hire for your home or office.

First, you need to start with how they can comply with your cleaning requirements. What kind of floor do you want to be cleaned? Is it made of hardwood or is it tiled? Perhaps you have large carpeted areas or rugs? Ask the janitorial service how they clean those floors and floor coverings. Can they handle the special needs of wood floors? How do they treat tiles and tile grouts? What is their rug and carpet cleaning system?

What about furniture? Do they know proper upholstery cleaning and care? How do they do spot removal? Can they handle various types of stains such as, for example, pet stains in the home or ink stains in the office?

In case of water damage, so common in Florida, do they have emergency response capability? Can they do water damage restoration? Does their janitorial service cover direct insurance billing for water damage?

Do they use environmentally safe cleaning agents? This is important for the health of the residents of the home or the employees of the office they will be cleaning. How do they dispose of waste? Are they environmentally responsible?

Don’t just take their word for all these. Ask for references and check these out. How do their current and previous clients view this janitorial service? Do they come highly recommended? How long have they been servicing their clients? Are they known for consistent quality control through the years? Have there been no issues against them?

Of course, you need to check out the janitorial service company itself, too. Is it duly registered with all the necessary permits and licenses? How long has it been in business? Even if there has not been any case against the company in terms of employee dishonesty, theft or accidental damage, you need to check for protection. Does the janitorial service have liability insurance? Does it have a bond to put up? Remember, you will be entrusting your home or office to this company and its people.

How about Workers Compensation coverage? Does this company cover its people? This is crucial because you should not be held liable if any worker of the janitorial service is injured in your home or office.

In relation to this, you should check whether the janitorial service pays its workers minimum wage and treats them fairly. This is relevant to you because you cannot expect high quality of work from janitors who are underpaid and are treated unfairly.

On the other hand, observe the janitorial service workers and their attitudes and work ethic. Are they professional? Are they trained in proper work decorum? Are they in uniform? Do they always have proper identification?

Ask about the quality control and feedback system of the company. How do they inspect their workers’ output? Do they submit regular reports to the client? How can you submit your own complaints, or commendations, for that matter? How is communication handled between the janitorial service and the client? Are they available round-the-clock on the phone for immediate consultation? How do you find your interactions with the company? Do you feel comfortable with the way they communicate with you?

Only after you have checked out all these details and have been satisfied with the results should you finally decide on a janitorial service to hire.

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Source by The Internet Adventure

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